wjp2 Privacy Policy

wjp2 ("we", "our", "platform") is a trusted online casino and betting platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains what information wjp2 collects when you use our website and services, why we collect it, and how we keep that information secure.

This policy applies to all wjp2 services, including our website, mobile interface, live casino, sportsbook, slot games, and customer support channels. If you disagree with any part of this policy, please stop using our services and contact us.

We are committed to complying with applicable data protection laws and international best practices. This policy may be reviewed and updated from time to time. Any changes will be published on this page.

wjp2 may collect your information in several ways. The types of information collected are described in detail below:

2.1 Information You Provide Directly

Information you provide during account registration and use:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents required for identity verification (such as a national ID card or passport)
• Financial information — such as mobile banking numbers for bKash, Nagad, Rocket, or Upay, or bank account details (used solely for processing transactions)
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use the wjp2 platform, the following information may be collected automatically:

• IP address and geographic location (at country level)
• Browser type, operating system, and device information
• Time spent on the platform, pages visited, and links clicked
• Gaming activity and betting history
• Login date and time
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from third-party sources, such as payment processors (bKash, Nagad, Rocket, Upay, and approved banks), identity verification service providers, and fraud prevention agencies. This information is used solely to ensure the security of your account.

wjp2 uses collected information only for the lawful and specific purposes listed below:

• Account management: Creating, verifying, and securing your account and providing you with access to the platform.
• Payment processing: Accepting deposits and completing withdrawals — minimum deposit ৳300 and minimum withdrawal ৳800.
• Customer support: Responding to your questions, complaints, and support requests (via 24/7 live chat and email).
• Legal compliance: Age verification (confirming 21+), anti-money laundering, and compliance with applicable regulations.
• Security and fraud prevention: Detecting suspicious activity and protecting the integrity of the platform.
• Service improvement: Analysing user experience to improve the quality of our services.
• Responsible gaming: Identifying excessive gaming patterns and providing users with the necessary support.
• Communications: Sending important account-related notifications (promotional communications only with your consent).

wjp2 does not sell, rent, or transfer your personal information to third parties for advertising purposes. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

We work with selected third-party service providers who carry out specific functions on our behalf. These include payment processors (bKash, Nagad, Rocket, Upay, and approved banks), technology service providers, identity verification agencies, and gaming software suppliers. These partners receive only the information necessary to perform their specific services and are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law. In such cases we will always disclose only the minimum information necessary and, where legally permitted, will endeavour to notify you.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance of any such change.

4.4 With Your Consent

Outside the circumstances listed above, wjp2 will not disclose your information to any other third party without your explicit prior consent.

wjp2 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential cookies: Necessary for maintaining login sessions, security verification, and core platform functionality.
• Functional cookies: Used to remember your preferences (such as language and theme settings).
• Analytical cookies: Collect platform usage statistics to help improve our services.
• Security cookies: Used to detect and prevent fraudulent activity.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some important functions of the wjp2 platform to stop working properly.

wjp2 applies industry-standard security measures to keep your personal and financial information safe:

• SSL encryption: All data transmitted between our platform and your device is encrypted using SSL (Secure Sockets Layer) technology.
• Data encryption: Stored sensitive data — particularly payment-related information — is secured using modern encryption standards.
• Access controls: Only authorised staff, and only when required for their work, may access user information.
• Regular security audits: Regular security assessments are conducted to identify and address vulnerabilities in our systems.
• Fraud monitoring: A real-time monitoring system is in place to detect suspicious activity.

Although we make every effort to ensure security, some inherent risk always exists when transmitting information over the internet. It is therefore important for your own security to keep your account password confidential and to log out after using an unfamiliar device.

wjp2 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active accounts: All necessary information is retained for the duration the account remains active.
• Closed accounts: Even after an account is closed, certain information may need to be retained for a defined period for legal and regulatory reasons.
• Transaction records: Records of financial transactions are retained in accordance with applicable anti-money laundering regulations.
• Marketing communications: If you withdraw your consent, your information will be removed from marketing lists as soon as possible.

As a wjp2 user, you have the following rights over your own information:

• Right of access: You can find out at any time what information we hold about you.
• Right to rectification: If your information is incomplete or incorrect, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, although this may not be fully possible where legal obligations exist.
• Right to restrict processing: In certain cases you can request that the processing of your information be limited.
• Right to data portability: You can request the information we hold about you in a structured, machine-readable format.
• Right to withdraw consent: You can withdraw consent you have previously given at any time; however, processing completed before the withdrawal remains lawful.
• Right to object: You can object at any time to the use of your information for direct marketing purposes.

To exercise these rights, please contact our customer support team. We will process your request as quickly as possible.

wjp2 services are intended solely for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. We strictly enforce this requirement through an age verification process at registration.

If we become aware that we have inadvertently collected information belonging to a minor, that information will be deleted immediately and the associated account will be closed. If you believe a minor is using our platform, please notify us immediately.

wjp2 reserves the right to review and update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The updated date will be noted on this page.

If you continue using the platform after changes have been made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, or if you wish to exercise your rights in relation to your information, please contact the wjp2 customer support team. We are available to assist you 24/7.